Помогите! Не могу попасть на сервер

Доброго времени суток не могу попасть на север своего клана, хотя на другие сервера с легкостью попадаю. В бан листе у сервера тоже не вешу , что за проблема , очень срочно нужно...
Журнал записи вот :

Спойлер

26.11.2014 15:42:21 Info TeamSpeak 3 Client 3.0.16 (2014-08-04 13:42:43)
26.11.2014 15:42:21 Info SystemInformation: Windows 7 SP1 (7601) x64 (AMD or Intel) Binary: 64bit
26.11.2014 15:42:21 Direct Sound Debug setting timer resolution to 1ms
26.11.2014 15:42:21 Info Loading plugin: appscanner_plugin
26.11.2014 15:42:21 Info Loading plugin: clientquery_plugin
26.11.2014 15:42:21 Info Loading plugin: lua_plugin
26.11.2014 15:42:21 Info Loading plugin: teamspeak_control_plugin
26.11.2014 15:42:21 Info Loading plugin: test_plugin
26.11.2014 15:42:21 Info Loading plugin: ts3g15
26.11.2014 15:42:21 Query Info listening on 127.0.0.1:25639
26.11.2014 15:42:21 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
26.11.2014 15:42:21 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
26.11.2014 15:42:21 Info *** Time [SERVERVIEWMANAGER]: 192
26.11.2014 15:42:21 Input Info Default monitoring enabled
26.11.2014 15:42:21 Info *** Time [MAINWINDOW]: 657
26.11.2014 15:42:21 Info *** Time [INIT]: 657
26.11.2014 15:42:21 ClientUI Info Qt version: 5.2.1
26.11.2014 15:42:21 ClientUI Info Using configuration location: C:\Users\User\AppData\Roaming\TS3Client\settings.db
26.11.2014 15:42:22 ClientUI Info Last update check was: Ср ноя 26 13:11:10 2014
26.11.2014 15:42:26 ClientUI Info Connect to server: ts4.voice-server.ru
26.11.2014 15:42:26 ClientUI Info Trying to resolve ts4.voice-server.ru
26.11.2014 15:42:26 TSDNS Info SRV DNS resolve unsuccessful for "_ts3._udp.ts4.voice-server.ru"
26.11.2014 15:42:26 TSDNS Info No SRV TSDNS found at "_tsdns._tcp.ts4.voice-server.ru"
26.11.2014 15:42:26 TSDNS Info DNS resolve successful, "ts4.voice-server.ru"=37.187.168.21
26.11.2014 15:42:26 TSDNS Info TSDNS found at "ts4.voice-server.ru" and queried successfully. Result: 5.178.84.46:11635
26.11.2014 15:42:26 TSDNS Info TSDNS found at "voice-server.ru" and queried successfully. Result: 37.187.168.21:11635
26.11.2014 15:42:30 ClientUI Info Lookup finished: 5.178.84.46 11635 ts4.voice-server.ru 1 0
26.11.2014 15:42:30 ClientUI Info Resolve successful: 5.178.84.46:11635
26.11.2014 15:42:30 ClientUI Info Blacklist check ok
26.11.2014 15:42:30 ClientUI Info Initiating connection: 5.178.84.46:11635 ts4.voice-server.ru
26.11.2014 15:42:30 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
26.11.2014 15:42:30 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
26.11.2014 15:42:30 Windows Audio Session Debug WAS::openDevice-enter
26.11.2014 15:42:30 Windows Audio Session Debug WAS Buffer size: 882
26.11.2014 15:42:30 Windows Audio Session Debug WAS::openDevice-leave
26.11.2014 15:42:30 Windows Audio Session Debug WAS::startDevice-enter
26.11.2014 15:42:30 Windows Audio Session Debug WAS::startDevice-leave
26.11.2014 15:42:30 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
26.11.2014 15:42:30 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
26.11.2014 15:42:30 Windows Audio Session Debug WAS::openDevice-enter
26.11.2014 15:42:30 Windows Audio Session Debug WAS Buffer size: 960
26.11.2014 15:42:30 Windows Audio Session Debug WAS::openDevice-leave
26.11.2014 15:42:30 PreProSpeex Info Speex version: speex-1.2beta3
26.11.2014 15:42:30 Windows Audio Session Debug WAS::startDevice-enter
26.11.2014 15:42:30 Windows Audio Session Debug WAS::startDevice-leave
26.11.2014 15:42:30 ClientUI Info Connect status: Connecting
26.11.2014 15:42:35 ClientUI Info Connect status: Disconnected
26.11.2014 15:42:35 ClientUI Info Failed to connect to server, want autoreconnect = 0

 

Вам сюда
http://billing.voice-server.ru/submitticket.php?step=2&deptid=1
или
support@voice-server.ru

 

Спасибо!